The DRA Exam, or Debt Recovery Agent Examination, is a certification exam conducted by the Indian Institute of Banking & Finance (IIBF). It is mandatory for all individuals who wish to work as Debt Recovery Agents (DRAs) in India.
Overview
The DRA Exam is an important certification exam for anyone who wishes to work as a DRA in India. The exam is designed to assess your knowledge of the debt recovery process and your commitment to ethical and professional conduct.
Eligibility Criteria
The eligibility criteria for the Debt Recovery Agent (DRA) Exam conducted by the Indian Institute of Banking & Finance (IIBF) are as follows:
- Educational qualification: Minimum of 10+2 or higher from a recognized board or university.
- Age: Must have completed 18 years of age on the date of application for training.
- Training: Mandatory training certificate of 100 hours for candidates who have passed 10+2 and 50 hours for candidates with higher qualifications.
- Employees of BPOs / Call Centers with educational qualification of graduation and above need to undergo only 50 hours of training as per the training schedule provided to Banks / Accredited Institutes.
Candidates who have prior work experience as a debt collection agent and those with higher educational qualifications like a graduate degree from an accredited institute may be eligible for a reduction in the training requirement.
Exemption: Retired Bank Officers (age 60 years and above) with wide experience in Recovery may be exempted by concerned banks from the training/ certification for appointment by them at their discretion.
Exam Pattern
Section | Number of Questions | Marks per Question | Negative Marking |
|---|---|---|---|
| Part A | 15 | 3 | 1/3 |
| Part B | 10 | 3 | 1/3 |
| Part C | 25 | 1 | None |
| Total | 50 | 100 | 1/3 (for Part A and B only) |
Application Process
To apply for the DRA exam, you must to begin with total a 100-hour preparing program from an licensed established. Once you’ve got completed your preparing, you’ll get a certificate of completion. You’ll be able at that point apply for the exam online on the Indian Founded of Keeping money & Back (IIBF) site.
To apply online, you’ll got to make an account on the IIBF site. Once you have got made an account, you’ll log in and fill out the online application shape. You may ought to give the following data:
Individual details (name, address, date of birth, etc.)
Instructive capabilities
Preparing completion certificate subtle elements
Exam center inclination
You may too ought to pay an application charge. The application expense can be paid online employing a charge card, credit card, or net managing an account.
Once you’ve got submitted your application shape, you may get a affirmation e-mail. You may at that point be able to download your concede card from the IIBF site a number of days some time recently the exam date.
Syllabus
DRA Exam Syllabus
The DRA exam syllabus covers a wide range of topics, including:
- Introduction to Debt Recovery
- Banking Laws and Regulations
- Collection Process and Strategies
- Ethical Debt Recovery Practices
- Communication and Negotiation Skills
The exam consists of 100 objective-type questions. The questions are divided into two sections:
- Section A: General Knowledge (50 marks)
- Section B: Debt Recovery (50 marks)
The passing score for the exam is 50%.
Important Dates
Event | Date |
|---|---|
| Application Availability | January 27, 2023 |
| Admit Card Release | March 16, 2023 |
| Exam Date | March 26, 2023 |
| Answer Key Availability | April 8, 2023 |
Tips for Exam Preparation
Here are some additional tips for applying.
- Start the application process early to avoid last-minute rush.
- Keep all the required documents ready before starting the application form.
- Carefully fill out the application form and cross-check all the details before submitting it.
- Pay the application fee promptly to avoid any delays.
- Download and print the admit card well in advance of the exam date.
FEES
DRA Exam |
First Attempt |
Subsequent Attempts |
|---|---|---|
| For Members | Rs.1,200/- | Rs.1,200/- |
| For Non-Members | Rs.1,500/- | Rs.1,200/- |
60 minutes of Duration
100 Questions
Instant Report
4 Dimensions
500+ Career Options
1M+ Test Taken
