An air hostess course, also known as a cabin crew training program, provides aspiring professionals with the essential skills and knowledge to excel in the dynamic and rewarding field of aviation. This comprehensive training equips individuals with the ability to ensure passenger safety, comfort, and satisfaction during flight. The course curriculum covers a wide range of topics, including aviation safety procedures, first aid, customer service, and in-flight meal service. Upon completion, graduates are well-prepared to embark on a fulfilling career as a flight attendant.
- Eligibility Criteria for Air Hostess Course
- Types of Air Hostess Courses
- Top Institutes Offering Air Hostess Courses
- Skills Required to Become an Air Hostess Courses
- Admission Process for Air Hostess Course
- Syllabus and Subjects Covered Air Hostess Courses
- Training and Practical Sessions Air Hostess Courses
- Career Growth and Opportunities Air Hostess Courses
- Salary and Benefits of an Air Hostess Courses
- FAQs: Air Hostess Course
Eligibility Criteria for Air Hostess Course
| Eligibility Criteria | Requirements |
|---|---|
| Age | Minimum 18 years old, maximum age varies by airline (usually around 35) |
| Educational Qualifications | Minimum 10+2 or equivalent |
| Language Proficiency | Fluency in English; knowledge of regional languages and foreign languages like Mandarin and Arabic is advantageous |
| Physical and Medical Requirements | Minimum height requirements (vary by airline), good vision, and overall physical fitness |
| Personality Traits and Grooming Standards | Excellent communication skills, interpersonal skills, customer service orientation, professional appearance, and grooming |
Types of Air Hostess Courses
Types of Air Hostess Courses
1. Diploma in Air Hostess Training
Duration: Typically ranges from 6 months to at least one 12 months.
Key Subjects: Aviation safety, first aid, passenger handling, in-flight service, cabin management, and grooming.
Institutes Offering: Many aviation academies, schools, and universities offer diploma packages in air hostess education. Some popular institutes include:
- Indira Gandhi National Open University (IGNOU)
- Frankfinn Institute of Air Hostess Training
- Jet Airways Academy
2. Certificate Course in Air Hostess Training
Short-Term Programs: These courses are normally designed for individuals who have prior experience in the hospitality industry or want to gain basic knowledge of the role of an air hostess.
Eligibility: Candidates may need to meet basic academic requirements and have good communication skills.
Curriculum: Certificate courses typically focus on critical aspects of air hostess training, such as safety procedures, customer service, and grooming.
3. Degree in Aviation and Hospitality
Duration: Typically a 3-year undergraduate degree program.
Key Focus Areas: In addition to air hostess training, these programs cover a broad range of topics related to aviation and hospitality, including aviation management, tourism, and hotel management.
Scope: Graduates with a degree in aviation and hospitality can pursue careers as air hostesses, flight attendants, ground staff, or in other aviation-related fields.
Note: The specific duration, curriculum, and eligibility criteria for air hostess courses may vary depending on the institution and country. It’s recommended to research specific programs and choose one that aligns with your goals and interests.
Top Institutes Offering Air Hostess Courses
Top Institutes Offering Air Hostess Courses
India
Frankfinn Institute of Air Hostess Training
Key Features: Extensive network of training facilities across India, partnerships with major airlines, and strong placement support.
Admission Criteria: 10+2 or equivalent, good communication skills, and physical fitness.
Application Process: Online application, followed by written and personal interviews.
Indira Gandhi National Open University (IGNOU)
Key Features: Offers distance learning programs in air hostess training, flexible learning options, and recognized certifications.
Admission Criteria: 10+2 or equivalent, and basic computer skills.
Application Process: Online application through the IGNOU website.
Jet Airways Academy
Key Features: Specialized training for air hostesses, industry-oriented curriculum, and excellent placement opportunities.
Admission Criteria: 10+2 or equivalent, good communication skills, and physical fitness.
Application Process: Online application, followed by written and personal interviews.
Abroad
Cabin Crew Training International (CCTI)
Key Features: Global network of training centers, industry-leading trainers, and strong placement assistance.
Admission Criteria: 10+2 or equivalent, fluency in English, and physical fitness.
Application Process: Online application, followed by written and personal interviews.
Emirates Aviation College
Key Features: Specialized training for air hostesses, state-of-the-art facilities, and excellent placement opportunities within Emirates Airlines.
Admission Criteria: 10+2 or equivalent, fluency in English, and physical fitness.
Application Process: Online application, followed by written and personal interviews.
Singapore Airlines Cabin Crew Training Program
Key Features: Comprehensive training for cabin crew members, international recognition, and excellent career opportunities with Singapore Airlines.
Admission Criteria: 10+2 or equivalent, fluency in English, and physical fitness.
Application Process: Online application, followed by written and personal interviews.
Skills Required to Become an Air Hostess Courses
Essential Skills for an Air Hostess
1. Communication Skills
- Language Fluency: Proficiency in English and at least one local language is crucial for effective communication with passengers from diverse backgrounds.
- Effective Communication: The ability to speak clearly, concisely, and empathetically is essential for conveying information, addressing concerns, and providing assistance.
2. Customer Service Skills
- Handling Difficult Passengers: Air hostesses must be able to stay calm, composed, and professional when dealing with difficult or upset passengers.
- Delivering Exceptional Service: Providing attentive, courteous, and personalized service to all passengers is a fundamental aspect of the role.
3. Teamwork and Collaboration
- Working with Cabin Crew Members: Air hostesses must work closely with other members of the cabin crew to ensure a smooth and efficient flight experience.
- Coordination and Cooperation: Effective teamwork and collaboration are essential for managing emergencies, handling passenger flow, and providing consistent service.
4. Crisis Management Skills
- Dealing with Emergencies: Air hostesses must be prepared to respond calmly and effectively to various emergencies, such as medical incidents, security threats, or aircraft malfunctions.
- Ensuring Passenger Safety: Prioritizing passenger safety and well-being is paramount in any crisis situation.
5. Grooming and Etiquette
- Personal Grooming: Maintaining a neat, professional appearance is essential for representing the airline and creating a positive impression on passengers.
- Etiquette: Adhering to proper etiquette and manners is crucial for interacting with passengers and colleagues in a respectful and courteous manner.
Admission Process for Air Hostess Course
Admission Process for Air Hostess Courses
1. Application Procedure
- Online Application: Most institutes now provide online application portals where applicants can submit their applications and required documents.
- Offline Application: Some institutes may still accept offline applications, requiring candidates to submit physical copies of their application forms and documents.
2. Entrance Exams (if applicable)
- Written Tests: Some institutes may conduct written tests to assess candidates’ aptitude, knowledge, and communication skills. These tests might cover topics such as general awareness, English language, and logical reasoning.
- Group Discussions: Group discussions are often used to evaluate candidates’ communication skills, teamwork abilities, and problem-solving skills.
3. Personal Interview
- Face-to-Face Interviews: Personal interviews are conducted to evaluate candidates’ personality, communication skills, customer service orientation, and overall suitability for the role of an air hostess.
- Evaluation Criteria: Interviewers may assess candidates’ appearance, confidence, interpersonal skills, and ability to handle difficult situations.
4. Physical and Medical Examinations
- Physical Fitness: Candidates may be required to undergo physical fitness exams to ensure they meet the physical requirements of the job, including height, weight, and vision.
- Medical Examinations: Medical exams are conducted to assess candidates’ overall health and suitability for the demanding role of an air hostess.
Syllabus and Subjects Covered Air Hostess Courses
Syllabus and Subjects Covered in Air Hostess Courses
1. Aviation Management
- Basics of the aviation industry
- Airline operations and control
- Flight safety and regulations
- Aircraft systems and operations
2. Passenger Handling
- Dealing with different types of passengers
- In-flight services (meals, drinks, and amenities)
- Passenger comfort and well-being
- Handling special needs passengers (children, infants, elderly, and passengers with disabilities)
3. Communication and Personality Development
- Effective communication techniques
- Public speaking and presentation skills
- Building confidence and self-esteem
- Interpersonal skills and relationship building
- Handling pressure and stress
4. In-flight Safety and Security
- Safety protocols and procedures
- Emergency procedures (evacuation, medical emergencies, and security threats)
- First aid and CPR training
- Fire safety and prevention
- Aviation security measures
5. Hospitality and Grooming
- Grooming standards and personal hygiene
- Hospitality etiquette and manners
- Cultural sensitivity and awareness
- Professional appearance and attire
Training and Practical Sessions Air Hostess Courses
Training and Practical Sessions in Air Hostess Courses
1. In-flight Mock Drills and Simulation
- Real-World Scenarios: Students take part in mock drills that simulate various in-flight emergencies, such as fires, medical emergencies, and hijackings.
- Emergency Response: Training focuses on following established procedures, coordinating with the cabin crew, and ensuring passenger safety.
- Evacuation Procedures: Students practice evacuation drills, including using emergency equipment and guiding passengers to safety.
2. Real-time Cabin Crew Training
- Onboard Experience: Students may have the opportunity to experience real-time cabin crew training on actual aircraft.
- Practical Skills: Training covers aspects such as passenger service, in-flight meal service, cabin management, and handling various passenger requests.
- Mentorship: Experienced flight attendants provide guidance and mentorship to students during these practical sessions.
3. Airport Ground Service Experience
- Familiarization with Airport Operations: Students gain firsthand experience with airport ground operations, including check-in procedures, baggage handling, and gate operations.
- Understanding the Bigger Picture: This exposure helps students appreciate the entire airline operation and the role of the cabin crew within it.
4. Safety Training, Including Evacuation Procedures and Emergency Response
- Comprehensive Safety Training: Students receive in-depth training on aviation safety regulations, emergency procedures, and first aid.
- Evacuation Drills: Regular practice of evacuation procedures ensures that students are prepared to respond effectively in emergency situations.
- Emergency Response: Training covers a variety of emergency situations, including medical emergencies, security threats, and aircraft malfunctions.
Career Growth and Opportunities Air Hostess Courses
Career Growth and Opportunities for Air Hostesses
1. Progression from Junior to Senior Air Hostess
- Experience and Performance: Advancement from junior to senior air hostess is commonly based on experience, performance, and seniority.
- Increased Responsibilities: Senior air hostesses often have additional responsibilities, such as leading the cabin crew, handling complex situations, and acting as a liaison between passengers and the flight team.
2. Transition to Roles Like In-flight Supervisor or Cabin Manager
- Leadership Skills: Air hostesses with strong leadership skills and experience can be eligible for promotions to in-flight manager or cabin manager roles.
- Supervisory Duties: These roles involve overseeing the cabin team, ensuring adherence to safety procedures, and managing in-flight operations.
3. Opportunities in Ground Services, Airline Training, or Hospitality Management
- Diverse Career Paths: Air hostesses can explore career opportunities in ground services, including customer relations, check-in, or ramp services.
- Training and Education: Some air hostesses may choose to transition into airline training roles, sharing their expertise with new cabin crew members.
- Hospitality Management: With their strong customer service skills, air hostesses can also pursue careers in hospitality management, working in hotels, resorts, or other related industries.
4. Specializations in Long-haul or International Flights
- Cultural Awareness: Air hostesses who enjoy traveling and working with people from different cultures may specialize in long-haul or international flights.
- Additional Training: These roles often require additional training in cultural sensitivity, language skills, and managing long-haul flights.
Salary and Benefits of an Air Hostess Courses
| Aspect | Details |
|---|---|
| Entry-Level Salary | – India: ₹25,000 to ₹40,000 per month – Abroad: $1,500 to $2,500 per month (depending on the airline and location) |
| Salary Differences | – Domestic Airlines: Typically lower salaries compared to international airlines. – International Airlines: Higher salaries, often with better allowances and bonuses. |
| Additional Benefits | – Free Travel: Discounted or free tickets for air hostesses and their families. – Healthcare: Comprehensive medical insurance coverage. – Insurance: Life and accident insurance policies. – Allowances: Meal allowances, accommodation allowances, and performance bonuses. |
FAQs: Air Hostess Courses
Q. Which course is best for air hostess?
Ans: Students from any stream (Science/commerce/arts) are eligible to pursue a career as an air hostess; they only need to have English as one of the mandatory subjects in class 10+2. Diploma in Cabin Crew, BBA or MBA in Aviation, MBA in Aviation Management are some of the popular Air Hostess Courses after 12th.
Q. How do I become an air hostess?
Ans:
- 18 years old, as a minimum, and some airlines require individuals to be 21.
Pass a medical check.
2. Pass enhanced background (criminal record) checks..
3. A good fitness level.
4. Able to swim 25 metres without assistance.
5. A valid passport with no restrictions.
6. A good level of spoken and written English.
Ans: The duration of air hostess courses in Bangalore varies from 6 months to 3 years. Upon completion of these courses, graduates are eligible to work as a Flight Attendant/Cabin Crew Member, Purser/Chief Flight Attendant, Airline Ground Staff, In-Flight Supervisor, Cruise Ship Steward/Stewardess, etc.
Q. Which exam for air hostess?
Ans:
Entrance Exams to Become an Air Hostess in India
Some popular entrance exams for the aviation industry in India include: Indira Gandhi Rashtriya Uran Akademi (IGRUA) Entrance Exam. Air Hostess Academy (AHA) Entrance Exam. Frankfinn Institute of Air Hostess Training Entrance Exam.
Q. Is air hostess a government job?
Ans: Air cabin crew members have multiple career options. They can seek job opportunities in public sector airlines, like Air India. However, most cabin crew members prefer private airlines operating on domestic and international routes
