Non-verbal communication skills are just as important as verbal communication skills in the workplace. Non-verbal communication includes body language, facial expressions, tone of voice, and other forms of communication that don’t involve words. Here are some important non-verbal communication skills that can help you be more effective in the workplace. Here is an article of Non-Verbal Communication Skills.
Non-verbal communication skills are just as important as verbal communication skills. By being mindful of your body language, tone of voice, and other non-verbal cues, you can improve your communication skills and become a more effective and successful professional. Know More Details on SERVICES FOR WORKING PROFESSIONALS.
What Is Non-Verbal Communication
Non Verbal Communication is the communication between sender and receiver which does not involve words. It conveys the message through facial expressions, body language, tone and pitch of the voice, and gestures between the communicators. Know more about SERVICES FOR WORKING PROFESSIONALS
Types Of Non-Verbal Communication
Proxemics
Proxemics is the study of space and distance between communicators. People often refer to their need for personal space. The amount of distance an individual needs and the amount of space we perceive is influenced by some factors which can be social norms, cultural expectations, situational factors, personality characteristics, and level of familiarity.
- Public space ranges between 12 feet to 25feet.
- Social space ranges between 4 feet to 12 feet
- Personal space ranges between 1.5 feet to 4feet.
- Intimate space ranges between 6 to 18 inches.
Kinesics
The word kinesics comes from the word kinesis, which means “movement”. Kinesics includes deliberate hand gestures and head movements like a thumbs-up or head shake. The kinesics non-verbal communication can be controlled. There are five types of kinesics– emblems, regulators, illustrators, affective display, and adaptors.
Paralanguage
Paralanguage is nonverbal communication like your tone, pitch, or manner of speaking. Paralanguage involves both verbal and nonverbal aspects of speech that influence meaning, including tone, intensity, pausing, and even silence. It does not refer to what is said but how it is said. The tone of your voice might change the meaning of the sentence. For example- if a friend asks you how are you, in reply, you might say I am fine but the tone will suggest that you are actually fine or not. Know More Details on Masterclass For Working Professional.
Chronemics
Chronemics is the study of the use of time in non-verbal communication. Some people arrive early before an event, some who always arrive late for an event, Some are very punctual and always on time. Every person uses time in their own way which describes their non-verbal communication. Across cultures, how a person manages time, plays a large role in the nonverbal communication process. The use of time can affect lifestyles, daily agendas, speed of speech, movements, and how long people are willing to listen. There are two types of time systems- monochronic and polychronic.
Monochronic means that things are done one at a time and time is segmented into precise, small units. Polychronic means when several things can be done at once.
Facial Expressions
Facial expression involves all the movements of muscles and bones of the face. With 43 muscles a human face can give 10,000 facial expressions. Every expression indicates non-verbal communication. The face can show the mood of the person such as the happy face, sad face, angry face, guilt face, hurt face, etc. In other words, it shows the emotional state of the person. In both humans and animals, the facial expressions indicate the same emotions.
Body Language And Posture
Body language or posture is another type of nonverbal communication. Posture and movement can convey a great deal of information. These clues can be intentional or unintentional and positive or negative. For example-
- Sitting or standing with your arms crossed across your chest is nearly always seen as defensive body language.
- Tapping your fingers shows impatience and probably nervousness.
- Holding your fingertips together and your palms apart indicates authority and control.
Haptics
It is the study of touch in non-verbal communication. Communicating through touch is another important nonverbal behavior. Touch can come in many different forms; it can promote physical and psychological well-being. A warm, loving touch can lead to positive reactions while a violent touch can ultimately lead to a negative reaction. There are many categories of touch such as functional or professional touch, social or polite touch, Friendship or warm touch, love or intimacy touch, and sexual or arousal touch.
Eye Contact
This is one of the primary ways that human beings measure interest or disinterest. Since the visual sense is dominant for most people, eye contact is an important type of nonverbal communication. The way you look at someone or something can communicate many things such as interest, affection, hostility, or attraction. Eye contact is also important in maintaining the flow of conversation and for gauging the other person’s interest and response.
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FAQS About Non-Verbal Communication Skills
Q. How does non-verbal communication impact professional relationships?
A. Non-verbal communication has a significant impact on professional relationships. It can influence how others perceive and respond to you, impacting trust, rapport, and overall relationship dynamics. Effective non-verbal communication, such as maintaining good eye contact, displaying attentive body language, and using appropriate facial expressions, can foster positive connections, build rapport, and improve collaboration in the workplace.
Q. Can non-verbal communication skills be learned and improved?
A. Yes, non-verbal communication skills can be learned and improved with practice and awareness. By paying attention to your own non-verbal cues, observing others, and seeking feedback, you can develop greater control and
Q. How does non-verbal communication impact public speaking or presentations?
A. Non-verbal communication plays a crucial role in public speaking or presentations. It can enhance or detract from the effectiveness of your message. Using appropriate gestures, facial expressions, and body language can help convey confidence, enthusiasm, and credibility. Maintaining eye contact with the audience helps establish a connection and engagement.
