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Hi Nilesh,
5 years is a good time span in BPO sector and there are many people like you who reach to the level of stagnation.
First of all, take the following test:
https://www.careerguide.com/know-your-ideal-career
This test will help you to understand your actual interest. Accordingly you may make a sound decision.
Best wishes,
Himanshu
In order to post replies to the question: "Hi, I’m pursuing my graduation in BA English honors. I’m working in bpo for past 5 years. I’m really confused with my carrer plan and objectives. Want to move out of BPO industry. Need your guidance"
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