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hi
Can you please tell me detail about ITES / BPO industry and also please give me list of all the career options which comes under ITES / BPO industry
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Dear Saksham,
IT Enabled Services are the services which require the aid of IT. It includes soft skills like communication wherein computers are used to feed in the responses. These services are mainly used in BPOs and KPOs wherein the information of the customers is fed to the database on computer.
Please have a look at some popular career option under ITES / BPO industry :
These services offer a diverse range of professional prospects, including call center, medical transcription, medical billing and coding, back-office operations, HR services, online services, and so on
Certainly! The ITES (Information Technology Enabled Services) or BPO (Business Process Outsourcing) industry is a rapidly growing sector that focuses on providing various services to businesses and clients using technology. It involves outsourcing specific business processes, such as customer support, technical support, data entry, telemarketing, and more, to specialized service providers.
When working in any company such as software development it is very important to understand each other's expectations. This helps to build the right strategy of interaction. For this purpose, an RFP is usually drawn up where all this is spelled out. You can do something similar, so it will be easier to understand whether this company is right for you or not
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