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Yes, you have to be absolutely good at your interpersonal skills if you want to be a part of Human Reource Management. Below are the reasons why:

• As a Human Resource Manager you are responsible for the hiring and firing of the employees. If you are not good at your interpersonal skills, it may lead to various problems at work place.
• You will be required to deal with the issues that employees are facing. At times, they may get emotional or hyper, you need to face such situations with patience and understanding.
• You are required to conduct meetings with the management and other officials. That needs some quality interpersonal skills.
• You are responsible for conveying leadership's messages to all the employees. You also need to address their queries and help them in those.
• Taking care of the employees is an art. You have to show your concern and care but at the same time you have to stay professional. This requires good interpersonal skills.
• Not just inside the office but the external communications have to be made by the Human Resource Management team. That way they have to get along well with the people from outside their organization.
• Human Resource Managers are required every time when an important discussion is to be conducted with an employee or leadership. They act as a bridge between two parties and help in resolving the issues. They really need some good interpersonal skills.

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Hi Arup,

The answer to your question lies in the tile itself.

Human resources means completing dealing with people and their issues.

Whether you consider:
Payroll
Recruitment / Interview and selection
Training and development
Strategizing
Grievance handling

Or any other role, an HR does.
Its all about being able to communicate to the person, without hurting the individual but seeing to it that the point reaches the team or people around.

A lot of diplomacy must be used in this profession, without the employees being able to understand it.,

This calls in for a high level of interpersonal skills.

Without maintaining a proper relationship, you may be the cause for an employees grievance and him leaving the job.
So instead of solving an issue, the R becomes the root of the issue

Hope this helps.

Wish you good luck..............

Dear Arup!

Thanks for writing to Careerguide.com!!

Firstly, its important to understand that in any field we work, we need good Interpersonal skills as mainly the professional work involves teams, departments or groups. Some may be below in cadre or above to us. But largely we rarely work for an organization in complete isolation. As per your choice of working as Human Resource Manager, it definately involves lots of fine Interpersonal skills as you will be dealing day in and day out with people. Training them, maintaining their basic records, salary related information, Recruitnent, Performance Appraisals, Exit Interviews and lots more. What is important to know here is that HR Professionals are considered as Bridge between the Organization and its staff wherein both these respective hierarchies communicate HR about their expectations and disagreements. So it definately requires good Interpersonal skills so as to retain the maximum trained people who perform in direction as expected by the company.

Do write to us again if you would like to know anything further!

Thanks & Regards,
Apurva Pandya